Last Updated: 01 /05/2024
Welcome to Tia Global Export!
We’re committed to delivering your orders quickly, safely, and efficiently.
Please read our shipping policy carefully to understand how we handle shipping and delivery.
1. Shipping Locations
We currently ship our products domestically and internationally from Pune, Maharashtra, India.
If your location is not listed during checkout, please contact us at info@tiaglobalexport.com for assistance.
2. Processing Time
All orders are processed within 2–5 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, processing times may be slightly delayed. We’ll notify you by email if there’s a significant delay.
3. Shipping Methods & Delivery Time
| Region | Shipping Method | Estimated Delivery Time |
|---|---|---|
| Domestic (Within India) | Standard Shipping | 4–7 business days |
| International | Express Courier (DHL / FedEx / UPS) | 7–14 business days |
Delivery times are estimates and may vary depending on your location and customs processing.
4. Shipping Charges
Shipping costs are calculated at checkout based on:
Destination country
Package weight and dimensions
Selected shipping method
Any applicable customs duties, import taxes, or local fees are the responsibility of the buyer.
5. Order Tracking
Once your order has been shipped, you’ll receive an email with a tracking number and carrier details so you can monitor your shipment’s progress.
6. Damaged or Lost Packages
If your package arrives damaged, please contact us immediately at info@tiaglobalexport.com with your order number and photos of the package/product.
We will investigate and work to resolve the issue as quickly as possible.
7. Incorrect Shipping Information
Please double-check your shipping address during checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
8. Contact Us
For any questions or concerns regarding your shipment, please reach out to us:
📧 Email: info@tiaglobalexport.com
📞 Phone: [+91-7276783236]
🏢 Address: Pune, Maharashtra, India.
9. International Shipping Disclaimer
International shipments may be subject to customs clearance delays and import duties/taxes, which vary by country. These additional charges are not included in our shipping rates and must be paid by the recipient.
Thank you for shopping with Tia Global Export — we appreciate your trust and look forward to serving your export needs